Frequently Asked Questions
Everything you need to know about styling your home with Pop Maison.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your furniture leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all items in their original packaging. Please note that return shipping costs may apply unless the item arrived damaged or defective.
Do you offer assembly services?
Most Pop Maison furniture is designed for easy assembly with included tools and instructions. While we do not offer direct assembly services, our pieces are engineered for a straightforward DIY experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm and Klarna.
How can I care for my new furniture?
To maintain the beauty of your pieces, we recommend dusting regularly with a soft cloth and avoiding harsh chemical cleaners. Specific care instructions for velvet, wood, and metal are included with each product.
Do your products come with a warranty?
Yes, all Pop Maison products are backed by a 1-year limited warranty covering manufacturing defects in materials and workmanship.